Privacy Policy

1. Introduction

You’ve chosen the services and offerings of Brixel AG (following: „Brixel“), which is fantastic.

This privacy policy explains what personal information we gather about you and why we collect, store, share, and use it when you use our products. In addition, they detail the options available to you for managing your personal information and explain the rights to which you are entitled.

Please read these guidelines thoroughly before using the Brixel website ( and services. They apply to all internet platforms, services, and products Brixel offers.

We only use your personal information to provide and improve our products and services and other legitimate business objectives. In addition, by utilizing Brixel’s products and services and freely accepting our Privacy Policy, you consent to collecting and using your personal information following this policy. Unless otherwise specified, the terminology used in this Privacy Policy has the same meanings as those in our Terms of Service, which may be found at

2. How and why do we collect your personal information?

2.1. When browsing our sites and generally utilizing our products:

You can also access our website anonymously and without registering. When you visit our website, like many other website operators, we automatically collect information from your browser using web server technology (known as „protocol or log-data“). This log data includes your computer’s Internet Protocol (IP) address, browser type, and version, Internet service provider information, the pages of our website that you viewed, the time and date of your visit, and the length of time you spent on these pages, as well as other statistical data.

This information is collected and processed to technically enable the use of our websites and the products and services offered on them (establishing a connection), ensuring and improving the security and stability of our systems and offers, analyzing and optimizing them using Brixel services, such as by improving our products, marketing measures, or customer-specific advertising. There is as much identification of you as there is a link between the automatically collected and perhaps already stored personal information. You are excluded from this rule if you have registered with Brixel and created a user account.

2.2 When registering for the Brixel services:

We may request personally identifying information from you when you use our products and services so that we can contact or identify you. For personalized services, access-restricted sections, registering for our newsletter, or processing inquiries and managing subscriptions, you may be required to register online with Brixel and establish a user account. We may request the following personal information from you:

  • First name and last name
  • E-mail address, which can also be used as the user’s login name
  • Password
  • Postal address
  • Phone number
  • Date of birth
  • Gender
  • Details about newsletter subscriptions and other forms of advertising
  • Language preferences

We use the data collected in this manner to process and administer our digital offers and services, to justify the content design and processing, and in particular, to fulfill our contractual obligations and your ordered subscriptions, to check the entered data for plausibility, completeness, and accuracy, and for accurate billing in the case of paid services.

Your e-mail address acts as a digital mailing address for us to send you the newsletter you have registered and marketing material from and about Brixel that may be of interest to you. You may unsubscribe from these and other messages from us at any time by following the instructions for unsubscribing (Opt-out) included in every e-mail we send.

3. Direct marketing and online advertising

Brixel is permitted to use and distribute your data for personalized advertising and informational purposes. This is especially true for informational and marketing efforts conducted via e-mail, telephone, postal mail, text or picture communications, or other information channels. It is also possible that we will use your information to present you with customized content and advertising on our sites.

By automatically evaluating information about your usage behavior on our portals with various analysis tools, we can continuously improve the offers made available to you, making them more tailored to your needs and ensuring that we can provide you with the most relevant content in this instance. We may use publicly accessible or third-party information about you to enhance our database. Such an evaluation and processing of your data is always done in a pseudonymous or anonymous manner and has the specific purpose of enhancing our products and services as well as the security of our portals and providing you with customized information and advertising material.

By registering and creating an account, you are instantly enrolled in our newsletter, via which we offer you regular updates on our products and services. You can unsubscribe from the newsletter anytime by sending an e-mail to /, writing to Brixel AG, Ernastrasse 22, CH-8003 Zurich, or calling +41 44 552 57 30. In each of our mailings, you will also find the unsubscribe instructions.

Brixel is permitted to outsource the execution of the advertising mentioned above tactics. We can also share this information with third parties (see the following, Section 4).

4. Do we share information with third parties?

Brixel may transfer your data to its subsidiaries or affiliated third-party companies that assist us in operating our website, conducting our business, supporting the execution of the contract or the support of our website or its products and their integrations to evaluate, improve, and tailor the offers and services to your needs, for customer service, or to personalize and optimize the information and advertising content.

In general, data will only be transmitted in a pseudonymous or anonymous form, so you cannot be identified based on the transmitted data. In addition, we carefully choose our partners and only collaborate with reputable third parties that agree to treat your data confidentially and under existing data protection regulations.

Moreover, we only share data with Brixel subsidiaries or business partners if and to the extent necessary for the performance of their responsibilities and the processing of the contract. For example, to valuation companies for determining the property’s market value or to banks and financial institutions for payment processing. Your information will be used just for the execution of the transaction and not for any other reason. If necessary for the purposes mentioned earlier, the data may also be transmitted overseas (see the following, Section 5).

Your personal information will not be sold, rented, or exchanged in any other way.

We will also share your information when you have expressly authorized it or when we believe disclosure is necessary to comply with the law, enforce our policies, or protect our rights or the rights of others, including our contractual rights, property, or security.

Finally, personal information may be sold or otherwise transferred to third parties in the case of a sale, merger, or another restructuring of Brixel or individual components of our business.

5. Do we transmit information abroad?

Brixel may transfer your data to foreign subsidiaries or affiliated third-party companies to improve and tailor their offers and services to meet your needs, to fulfill their contractual obligations and owed services, or to enhance data security, provided and to the extent that this is required for the purposes outlined in these guidelines.

Brixel assures that the relevant third parties maintain the confidentiality of your information and adhere to applicable data protection legislation. Suppose the level of data protection in a country where a Brixel partner company is located does not correspond to the level of data protection applicable in Switzerland and the EU. In that case, Brixel takes the following steps to ensure that the security of your personal data is always equivalent to that in Switzerland:

6. Cookies

The website uses cookies. Cookies are text files holding the information that are automatically and immediately stored on your computer by your Internet browser when you visit our website. Cookies do not harm your computer’s hard drive, nor do they give Brixel any personal information beyond what you provided at registration. A vast number of websites and servers use cookies.

Cookies contribute in different ways to making your visit to our portals easier, more enjoyable, more effective, and more secure, enhancing your experience as a user of our services. Cookies allow us to improve the user-friendliness of our web portals and services. Cookies allow us, for instance, to identify you as a user of our website or a registered customer without requiring you to register each time you visit our website. We also use cookies to determine who has visited our portal and how frequently particular pages or offers are viewed, which areas of the portal are the most popular, and how the portal is used in general. We employ additional cookies so you can easily navigate our website and utilize its features, such as when accessing password-protected areas. Such cookies may also be necessary to use shopping carts or payment capabilities, granting you more functionality and usability as a user. Through cookies, options you’ve chosen or decisions you’ve made can also be saved as preferences, making your visit to the portal more convenient. Cookies are also used to collect information to provide you with relevant, personalized, and relevant advertising to your interests.

Cookies are accepted by default by the majority of popular Internet browsers. You may modify the Internet browser to prevent our website from setting cookies and display a notification whenever a cookie is used again. Thus, you can permanently oppose the setting of cookies in every instance. Additionally, cookies that have already been set can be erased through your Internet browser or other software tools. However, it is conceivable that will not function correctly without cookies and that the usage of our services will be impossible or severely restricted.

If you do not disable cookies, you consent to Brixel’s use on its sites.

Third parties, such as web analytics and payment service providers, may also use cookies kept on your computer when you visit our website and use our products and services to evaluate your usage behavior and the use of our products and services. Additionally, the appropriate third-party suppliers utilize the personal data made available in this manner solely for internal purposes. On its web portals, Brixel may use cookies from the following tools:

  • Google Inc.’s Google Analytics is an online analytics service („Google“). We employ Hotjar by Hotjar Ltd. („Hotjar“) as another online analysis tool. Both services do not collect any personally identifiable information. Still, they let us measure our website traffic and the anonymous use of our websites to enhance user flows and the user experience continuously. Google or Hotjar can receive the following information for this purpose:
    • The utilized browser types and versions.
    • The operating system is utilized by the system requesting access.
    • The website from which an accessing system accesses our website.
    • An access system manages our website’s sub-websites.
    • The location of the access (location of your server).
    • An internet protocol (IP) address.
    • The internet service provider (ISP) of the accessing system.
    • These general statistics and information are not used to conclude the data subject by the responsible parties. Instead, this data is required to:
      • Deliver the website’s content accurately.
      • To optimize both the website’s content and its advertising.
      • Ensuring the permanent performance of information technology systems and website technology.
      • In a cyber-attack, provide law enforcement authorities with the information essential for law enforcement.
  • We use the Intercom, Inc. communication solution („Intercom“) for data analysis. Intercom analyzes our website and/or products and measures these interactions using cookies and similar technologies to enhance customer service. Please see Terms and Policies | Intercom for additional information on how Intercom cookies are utilized. Intercom enables us to communicate with you within our product via e-mail or chat. Intercom may gather publicly available information about you as part of our service agreement, including your e-mail address, gender, employer, job title, pictures, website URLs, social network accounts, and physical addresses. Please see for more information about Intercom’s privacy practices. Intercom’s Terms of Service, which may be viewed at, govern all of its services.
  • We utilize Stripe Inc.’s („Stripe“) services to manage our payment flows. As a US multinational corporation, Stripe is subject to the Privacy Shield Framework, whose certification may be obtained here: The following link provides access to Stripe’s comprehensive data protection policies ( When transmitting the following data, Stripe applies the most advanced encryption methods available, as follows:
    • Contact details such as name, postal address, telephone number, and e-mail address.
    • Financial and transactional data such as credit card numbers and bank information.
    • Other personal data, including date of birth and social security number.
    • Information about the browser and device, including IP address, device type, operating system, display resolution, and language.
    • Transaction data of purchases, amounts, transaction date, and payment method.
    • Cookie and tracking data, including the amount of time spent on our platform or pages, language settings, and other anonymous data; and,
    • Company information, including legal structure, product offers, and jurisdiction.
  • Facebook (a social media platform), Transifex (a translation service), Mailchimp (a newsletter tool), and Mailjet are also utilized (to send our automated system e-mails, such as your password after registration).

These suppliers do not use your information for their advertising reasons but only as part of the contractual processing of your usage of Brixel’s offerings.

7. Social Plug-ins

Brixel’s digital offerings can be networked with third-party functions and systems by integrating plug-ins from social networks such as Facebook, Google+, Twitter, and Instagram. Third parties such as Facebook Inc., Google Inc., Twitter Inc., and Instagram LLC supply the disputed services („Provider“).

If you visit one of our websites containing such a plug-in, your browser will establish a direct connection to the corresponding provider’s servers. The related supplier transmits the plug-content in’s straight to your browser and integrates it into the page. By combining the plug-ins, the providers learn that your browser has visited the corresponding page of our website, even if you do not have a profile for the related service or are not presently logged in. This information (including your IP address) is sent directly from your browser to the respective provider’s server, where it is kept.

If you are connected to one of the services, the providers can automatically associate your visit to our site with your Facebook, Google+, Twitter, or Instagram identity. Suppose you engage with the plug-ins, such as by clicking the „Like,“ „+1“, „Tweet,“ or „Instagram“ buttons. In that case, the associated information is delivered directly to a provider’s server and stored there. Additionally, the content is posted to your Twitter or Instagram account and visible to your connections there.

If you have an account with the applicable service provider, they may also be able to measure and assess your use of our digital offerings. Additional personal information, such as IP address, personal browser settings, and other factors, may be transferred to and kept on the server of the relevant service provider. When you use a social login service such as Facebook Connect, the provider may give us your stored personal information, such as your name, e-mail address, and profile image. Brixel has no control over how third parties utilize the personal information obtained in this manner. It assumes no obligation or responsibility in this regard.

Suppose you do not want Google, Facebook, Twitter, or Instagram to directly associate the information acquired by our website with your profile in the respective service. In that case, you must log out of the corresponding account before visiting our website. You can also prohibit plug-ins from loading entirely with browser extensions, such as B. with the script blocker „NoScript“:

8. Tracking and web analysis services

Our digital solutions are also analyzed and reviewed using various technical tools, most of which third-party vendors like Google Analytics provide. These metrics can be personal or anonymous. The data gathered in this manner may be transferred to third parties for processing by the respective third-party suppliers of such technical systems or us.

Google Analytics is the most often employed analysis tool (details on this above, point 6). It is conceivable that the data acquired through this service will be transported to a Google server in the United States, where the IP addresses will be anonymized using IP anonymization to prevent any possible association with a specific user. Google will not combine the IP address given by your browser as part of Google Analytics with other Google data. This guarantees that this information cannot be used to identify you personally.

You can object to the collection and processing of data using Google Analytics by installing an opt-out cookie that prohibits Google Analytics from collecting your data in the future when you visit our website. The page has additional information about the subject.

9. Links to other sites

Our website may contain links to websites managed and operated by third parties. Brixel has no responsibility or liability for the content, privacy policies, or practices of any third-party websites or services because it has no control over them. We strongly advise you to study the terms of service and privacy policies of any third-party website you visit. Despite this, we endeavor to preserve the integrity of our website and welcome any feedback regarding these sites.

10. How long do we keep your data?

Brixel only retains your information for as long as required by law or as necessary to fulfill the reason for which it was collected. In the case of analyses, we retain your information until its conclusion. Suppose we keep data based on a contractual relationship with you. In that case, we will do so for at least the duration of the relationship and, at most, as long as limitation periods for potential claims against us are in place or as long as statutory or contractual storage obligations exist.

11. How do we protect your data?

When you enter, submit, or access your personal information, we implement a variety of organizational and technical safeguards to maintain its privacy. We give secure server access. All information is transmitted via secure channels and kept in a database accessible only to those with the proper credentials. The details will be kept strictly confidential. We were aligning and strengthening our security measures with technological advances. Brixel is not responsible for the loss of data or the access and use of the data by third parties.

To access your user account, you must enter your user name and password if you have registered as a user with Brixel. You should always treat payment and access information carefully and close the browser window when your business with us is complete, especially if you share your computer.

The data disclosed and/or stored when accessing the website and utilizing the services are subject to the Swiss data protection legislation, particularly the Swiss Data Protection Act. To provide you and all Brixel users with the highest data protection possible, we have modified our policies to comply with the EU General Data Protection Regulation’s (GDPR) requirements for more openness.

We only utilize the information you submitted or saved during registration and used our services to provide those services. You consent to process your data by a third party if it is necessary to provide the Services. In this instance, we verify that these third parties comply with the aforementioned legal foundations and these principles

12. Children’s Privacy

We do not collect information from individuals under 16 years old. Our website, products, and services are all intended for users at least 16 years of age.

13. What are your rights?

You have the right to exercise your data protection rights at any time and to obtain information about whether or not Brixel processes your personal data and which data it processes. You can also have your data, and its processing amended, halted, or deleted at any time by sending a written request along with the required identity documents to the following address: /

Kindly note that even after your request to block or delete your data, we are required to store some of it following our legal or contractual storage obligations (e.g., for billing purposes) and will only block your data to the necessary amount. In addition, deleting your personal information may prevent you from obtaining or utilizing the services for which you have registered and paid. In some instances, you have the right to have your personal information transmitted in a standard format to you or a third party of your choosing.

You may object to processing your data for marketing and advertising purposes and transferring your data inside Brixel or your subsidiaries or partner firms per Section 3 by sending an e-mail to the address mentioned above. This concern does not entirely exclude the collection of personal data. The objection eliminates only the potential that obtained personal data cannot be processed anonymously for marketing purposes and sent to and analyzed by other companies for the same purpose. To completely exclude or at least reduce the acquisition of personal data, it is required to follow the steps specified in sections 6 and 8 concerning the deactivation of cookies and the prevention of data collection and processing by tracking and web analytics systems. However, this may restrict you from receiving or utilizing your previously obtained and used services.

You also have the right to file a complaint with the applicable supervisory authority regarding data processing. You can file a complaint with the supervisory authority in your place of residence, place of employment, or the location of the alleged violation.

By using our website and/or our applications, products, and services, you affirmatively consent to our website’s privacy policies.

15. Governing law

This Privacy Policy (and any other included rules, regulations, or guidelines) is regulated by Swiss law. Zurich, Switzerland, serves as the sole court of law.

16. Alterations to our privacy policies

The continued growth of our website and products and the implementation of new technologies may necessitate periodic updates to this data protection declaration. Any substantial changes to the data protection rules will be communicated to registered users by e-mail to the e-mail address provided during registration, by a corresponding notice when registering for the user account, or in another suitable method and format.

The most recent and applicable data protection guidelines are accessible and printable from our website. We also recommend that you routinely examine this Privacy Statement for any updates. If we decide to modify our privacy policies, we will update the date listed here.

This privacy policy was most recently updated on November 19, 2018.

Contact us

If you have any queries regarding the current data protection standards, issues about data protection, seek additional information, or wish to request the deletion or correction of your data, please e-mail our data protection officer at: /

Or writing at:

Brixel AG
Data Protection Officer
Ernastrasse, 22
CH-8004, Zurich
Tel: +41 44 552 57 30

Zurich, 10th October 2019

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Brixel AG

Ernastrasse 22 8004 Zurich Switzerland